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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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    I have been dealing with Doherty Plumbing for some years and I find them to be professional, knowledgeable and prompt. Their costs are very competitive. They are quick and always fix the problem. They have been so competent and reliable, that I will always call them and never go anywhere else.
    Gillian Morgan Avatar
    Gillian Morgan
    2/06/2025
    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    I have been using Doherty Plumbing Solutions for a few years now and I have always found them to be great value and relieable.
    Andrew Radford Avatar
    Andrew Radford
    9/08/2025
    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    Of the many plumbing services they offer, this is the second time I've engaged them for different types of work. James has been very helpful and efficient in scheduling a time for a roof leak repair. Very pleased that the work was completed promptly. Trust that they have addressed the issues at hand.
    tjokro aminoto Avatar
    tjokro aminoto
    12/13/2024
    The team at Doherty Plumbing provided exceptional services at very short notice to fix my hot water system. Their quote was very fair and honest quote where other plumbers were charging extortionate amounts for the same problem. They were able to fix the issue within the day and communicated very well. I highly recommend their services.
    Laura Avatar
    Laura
    11/06/2025
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    Very quick response, great communication throughout and George was exceptionally courteous and helpful in finding a solution to my roof leak problem.
    Mandy Purcell Avatar
    Mandy Purcell
    9/25/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432