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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    I rang them early morning & they arrived on the same day. They found the leak which was under the house, fixed it promptly. The plumber was helpful & friendly, communicated well. I'll use them again.
    Elizabeth Avatar
    Elizabeth
    8/13/2024
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    I have been using Doherty Plumbing Solutions for a few years now and I have always found them to be great value and relieable.
    Andrew Radford Avatar
    Andrew Radford
    9/08/2025
    Doherty Plumbing have been our plumbers at Paris Financial for many years. They are reliable, respective of our team and reasonably priced. I highly recommend them
    Patrick Mannix Avatar
    Patrick Mannix
    9/30/2025
    Tim arrived on time and quickly and efficiently got to the work needed - snaking out a blocked storm outlet. All working now like it should and as I hoped. Great service from Doherty’s!
    Mark Coffey Avatar
    Mark Coffey
    8/12/2025
    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    Quick and efficient. The work was done as quoted and unlike many tradies they turned up when they said they would. Very happy with there work.
    Tony G Avatar
    Tony G
    12/13/2024
    Of the many plumbing services they offer, this is the second time I've engaged them for different types of work. James has been very helpful and efficient in scheduling a time for a roof leak repair. Very pleased that the work was completed promptly. Trust that they have addressed the issues at hand.
    tjokro aminoto Avatar
    tjokro aminoto
    12/13/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432