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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    I have been dealing with Doherty Plumbing for some years and I find them to be professional, knowledgeable and prompt. Their costs are very competitive. They are quick and always fix the problem. They have been so competent and reliable, that I will always call them and never go anywhere else.
    Gillian Morgan Avatar
    Gillian Morgan
    2/06/2025
    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
    Susan Lim Avatar
    Susan Lim
    12/16/2025
    Prompt responses, competitive pricing and jobs completed in a timely manner. Would recommend and will use again for other jobs.
    Greg Wood Avatar
    Greg Wood
    10/01/2025
    The team at Doherty Plumbing provided exceptional services at very short notice to fix my hot water system. Their quote was very fair and honest quote where other plumbers were charging extortionate amounts for the same problem. They were able to fix the issue within the day and communicated very well. I highly recommend their services.
    Laura Avatar
    Laura
    11/06/2025
    Quick and efficient. The work was done as quoted and unlike many tradies they turned up when they said they would. Very happy with there work.
    Tony G Avatar
    Tony G
    12/13/2024
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    Doherty plumbing work was excellent. Very responsive, arrived on time and fixed the issue quickly. Brian and his crew kept me informed at every step and I could not be happier with the end result.
    Anne-Marie Cook Avatar
    Anne-Marie Cook
    1/13/2025
    Great experience - notified me when they were coming and knew exactly how to fix a difficult problem in lightning time.
    The Crack Avatar
    The Crack
    4/23/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432