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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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Why is My Hot Water System Leaking?

It might be baffling to not know the exact cause of a water heater leak in your household or workplace. If you suspect a hot water system leak, you should contact Doherty Plumbing Solutions for assistance!

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    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    Highly recommended 10/10. On time . Courteous guy , friendly and polite. In lead up to him arriving I was kept in the loop during the whole process. Cost I was amazed it was so reasonable. Being screwed in the past by tradesmen this plumbing service made me realise honest tradesmen are still around. Thanks. Guys.
    Gazza East Melbourne Avatar
    Gazza East Melbourne
    3/30/2024
    I had an incredible experience with George from Doherty Plumbing. He was punctual, reliable and sorted out my leaking roof. Trustworthy and experienced. Would definitely recommend this small business if you are looking for excellent skills.
    Natalie King Avatar
    Natalie King
    11/03/2025
    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    Quick and efficient. The work was done as quoted and unlike many tradies they turned up when they said they would. Very happy with there work.
    Tony G Avatar
    Tony G
    12/13/2024
    Tim arrived on time and quickly and efficiently got to the work needed - snaking out a blocked storm outlet. All working now like it should and as I hoped. Great service from Doherty’s!
    Mark Coffey Avatar
    Mark Coffey
    8/12/2025
    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
    Susan Lim Avatar
    Susan Lim
    12/16/2025
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
    Garry & Wendy Grinsted Avatar
    Garry & Wendy Grinsted
    4/23/2024
    Very quick response, great communication throughout and George was exceptionally courteous and helpful in finding a solution to my roof leak problem.
    Mandy Purcell Avatar
    Mandy Purcell
    9/25/2025
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432