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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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    Great experience - notified me when they were coming and knew exactly how to fix a difficult problem in lightning time.
    The Crack Avatar
    The Crack
    4/23/2024
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    Prompt responses, competitive pricing and jobs completed in a timely manner. Would recommend and will use again for other jobs.
    Greg Wood Avatar
    Greg Wood
    10/01/2025
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    Quick and efficient. The work was done as quoted and unlike many tradies they turned up when they said they would. Very happy with there work.
    Tony G Avatar
    Tony G
    12/13/2024
    Tim arrived on time and quickly and efficiently got to the work needed - snaking out a blocked storm outlet. All working now like it should and as I hoped. Great service from Doherty’s!
    Mark Coffey Avatar
    Mark Coffey
    8/12/2025
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
    Garry & Wendy Grinsted Avatar
    Garry & Wendy Grinsted
    4/23/2024
    Super quick diagnosis and service from the crew at Doherty’s Plumbing. The plumber who attended was really friendly and helpful. Highly recommend 😉
    Peggy Couper-Woods Avatar
    Peggy Couper-Woods
    10/21/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432