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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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Why is My Hot Water System Leaking?

It might be baffling to not know the exact cause of a water heater leak in your household or workplace. If you suspect a hot water system leak, you should contact Doherty Plumbing Solutions for assistance!

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    Great experience - notified me when they were coming and knew exactly how to fix a difficult problem in lightning time.
    The Crack Avatar
    The Crack
    4/23/2024
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    Very quick response, great communication throughout and George was exceptionally courteous and helpful in finding a solution to my roof leak problem.
    Mandy Purcell Avatar
    Mandy Purcell
    9/25/2025
    Highly recommended 10/10. On time . Courteous guy , friendly and polite. In lead up to him arriving I was kept in the loop during the whole process. Cost I was amazed it was so reasonable. Being screwed in the past by tradesmen this plumbing service made me realise honest tradesmen are still around. Thanks. Guys.
    Gazza East Melbourne Avatar
    Gazza East Melbourne
    3/30/2024
    I have been using Doherty Plumbing Solutions for a few years now and I have always found them to be great value and relieable.
    Andrew Radford Avatar
    Andrew Radford
    9/08/2025
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    George came; did my work quietly and respectfully. Noted a problem (big gaping crack in the pipe under the bench), and asked if we would like to change it. No pressure applied, and just added it to his list when I gave the go ahead. Would use this company again and again.
    Kath Edney Avatar
    Kath Edney
    3/30/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432