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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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Why is My Hot Water System Leaking?

It might be baffling to not know the exact cause of a water heater leak in your household or workplace. If you suspect a hot water system leak, you should contact Doherty Plumbing Solutions for assistance!

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    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Super quick diagnosis and service from the crew at Doherty’s Plumbing. The plumber who attended was really friendly and helpful. Highly recommend 😉
    Peggy Couper-Woods Avatar
    Peggy Couper-Woods
    10/21/2025
    Doherty plumbing work was excellent. Very responsive, arrived on time and fixed the issue quickly. Brian and his crew kept me informed at every step and I could not be happier with the end result.
    Anne-Marie Cook Avatar
    Anne-Marie Cook
    1/13/2025
    Highly recommended 10/10. On time . Courteous guy , friendly and polite. In lead up to him arriving I was kept in the loop during the whole process. Cost I was amazed it was so reasonable. Being screwed in the past by tradesmen this plumbing service made me realise honest tradesmen are still around. Thanks. Guys.
    Gazza East Melbourne Avatar
    Gazza East Melbourne
    3/30/2024
    Prompt responses, competitive pricing and jobs completed in a timely manner. Would recommend and will use again for other jobs.
    Greg Wood Avatar
    Greg Wood
    10/01/2025
    George came; did my work quietly and respectfully. Noted a problem (big gaping crack in the pipe under the bench), and asked if we would like to change it. No pressure applied, and just added it to his list when I gave the go ahead. Would use this company again and again.
    Kath Edney Avatar
    Kath Edney
    3/30/2024
    I have been using Doherty Plumbing Solutions for a few years now and I have always found them to be great value and relieable.
    Andrew Radford Avatar
    Andrew Radford
    9/08/2025
    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
    Garry & Wendy Grinsted Avatar
    Garry & Wendy Grinsted
    4/23/2024
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432